NEC DSX Service Sales & Repair
|graphically-oriented software package that captures, monitors and
analyzes phone calls and trunk usage for single or multiple locations.
It provides the productivity measurement, cost management, toll fraud
monitoring and billing creation functions required to get a clear picture of
voice and network activity. This information can improve your company’s
level of service and increase your Return on Investment (ROI).
Because it is a scalable solution with uncomplicated licensing
requirements and easily-implemented upgrades, it can grow as your
business grows – and its enterprise-level database standards ensure that
your company will never outgrow it. Its data can be centralized and made
easily accessible from multiple phone systems and locations across the
network. Communications Analyst even integrates seamlessly with most
Property Management Systems (PMS). Those in the hospitality industry
will find its customer billing features especially useful.